Frequently asked questions (FAQs)If you can't find the answer you're looking for on this page or you have further questions, please contact us.Donations and fundraisingHow do I amend or cancel my Direct Debit?How do I make a complaint?How do I stop correspondence?How do I play the weekly St John Ambulance lottery?When does the lottery draw take place?Responsible gamblingFace-to-face fundraisingWhy do you pay companies to do your face-to-face fundraising?Why don't your volunteers do face-to-face fundraising?Do your fundraisers get commission?How much of the money raised goes to St John Ambulance?How secure is my Direct Debit and personal details?Will the local authority know that St John Ambulance is fundraising in the area?Do your fundraisers visit houses in No Cold Calling areas?How do I know the person calling at the door or the phone is legitimate?What approach do your fundraisers use?What will the fundraisers ask for?Other FAQsWorkplace training FAQsFirst aid supplies FAQs
